Online business listings provide valuable information about a local company to searching consumers. They can help a business stand out from its competition and build a strong reputation. Managing listing citations is essential to driving business growth.

Businesses should consider claiming their listings on major publishers like Google Business Profile, Facebook, Yelp and Bing. They can also consider specialized publishing platforms that focus on their industry.


In this day and age, it’s more important than ever for businesses to manage their online business listings. Consumers are relying on these listings for important information like business hours, location and ratings, and it’s important that they’re accurate.

There are a number of benefits to optimizing business listings, including increased brand visibility, improved search engine optimization and more. It’s also important to use a tool that helps keep profiles up-to-date across the most popular online business directories, such as Google and Yelp. This ensures that consumers always see the most accurate information possible and helps boost a company’s credibility.

Optimized listings can also help businesses align with the research-online, buy-online (ROBO) consumer journey. They can do this by ensuring that the information about the business is correct, consistent and easily accessible. This can make the difference between a consumer choosing one business over another, especially in the case of a competitor that is more reliable or has better reviews.

There are millions of free business listing sites on the internet. However, it is important to choose those that have a high domain authority. This will ensure that the backlinks you build from these websites are of high quality and will pass on the most link juice to your website. It’s also essential to avoid spammy or irrelevant listing sites.

Google My Business

Google My Business is a free service that gives your customers all the information they need about your business. It displays contact details, opening times and even a link to your website. It also allows customers to leave reviews about your company. These reviews can have a significant impact on your online visibility and reputation. It is important to keep your Google My Business profile updated at all times.

Having an accurate and complete listing will help your business to stand out from the competition. In addition to adding your business’s name, address and phone number, you should also include a description of what your company does and keywords that are relevant to your location. You can also add photos and videos to your Google My Business profile. Adding photos and videos can help you attract more customers and increase your visibility in search results. You can also create and publish posts to your Google My Business account, which are then shown in search and on maps. Posts can include things like new products, events, and sales. You can also use GIFs and videos to highlight what your business has to offer.

If your business has a website, make sure it is mobile-friendly. This is one of the most important factors in determining ranking placement for local searches. Google also looks at the website when deciding whether to show a business in the Local Pack or in Organic results.


Yelp is an online business directory with a social element. It allows customers to leave feedback on businesses and share their experiences. This helps future customers know what to expect and can even force businesses to improve their standards.

The website and mobile apps allow users to find local businesses based on reviews, photos and other information. Businesses can also post special offers and discounts on Yelp. The site has millions of active users, called “Yelpers.” The company generates revenue through advertising and other services to small businesses.

Having a well-optimized Yelp profile can lead to more customers and more sales. A Harvard Business School study found that every star in a review can make a 5-9% difference in revenue. However, it is important to note that it’s not easy to get great reviews. The best way to increase your number of reviews is to ask for them from existing customers, mailing list subscribers and friends and family. However, you should never solicit reviews from your staff as this is against Yelp’s rules and unfair to competitors.

To get started, enter your business name in the search box on the Yelp homepage and follow the prompts to claim or create a business account. Then add all of your locations, including addresses, phone numbers and URLs. You can also link your Yelp profile to your Google Business Profile, which will help you appear in the “local pack” on search results pages. Be sure to include your NAP (name, address, phone number) on your Yelp listing and on your Google Business Profile to ensure consistency.


Using Bing Business Listing is a great way to improve your local search ranking, provide customers with accurate and consistent business information, and gain control over your online reputation. It is free to use and can help your business stand out from the competition. However, you should also use other business listings sites to reach more potential customers.

A local business listing is any online profile that mentions a brick-and-mortar store’s name, address, phone number, and other key information. They play a critical role in local SEO performance, helping physical businesses rank well when end-users enter location-specific searches on websites and apps. They can also be found on social media platforms, GPS databases, and review websites.

The best online business listing services will manage all of your listings and reviews from one dashboard. This saves you time and money by eliminating the need for multiple logins and updates. It also allows you to track and respond to customer feedback.

Managing and monitoring your local business listings and reviews is a huge job, but it’s worth the effort to get it right. The wrong data can have a serious impact on your business’s visibility and reputation. A good local business listing service will make sure that all of your data is correct and up to date in all online directories, social media sites, and GPS databases.